Home › Privacy policy

Privacy policy

This policy explains what information NovuBurn Nutrition, Inc. collects, why, and the choices you have. We keep data collection to what is needed to fulfil your order and run this site.

Information we collect

When you place an order we collect the details needed to process and ship it: your name, shipping and billing address, email, phone number and order contents. Payment card details are entered on our payment processor's secure checkout and are not stored on our servers. When you simply browse, we collect limited technical data such as your IP address, browser type and the pages you view, through standard analytics.

How we use it

• To process payments, fulfil and deliver your order, and provide support.
• To send order confirmations, shipping updates and, if you opt in, occasional product news.
• To detect fraud, secure the site and meet legal obligations.
• To understand, in aggregate, how the site is used so we can improve it.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate, payment processors, shipping carriers, email and analytics providers, and only to the extent they need it to perform their service, under confidentiality obligations. We may disclose information if required by law.

Cookies

This site uses essential cookies to make the cart and checkout work, and analytics cookies to measure traffic. You can control or block cookies in your browser settings; blocking essential cookies may affect checkout.

Data retention & security

We keep order records as long as needed for accounting, warranty and legal purposes, then delete or anonymise them. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission over the internet is completely secure.

Your choices

You may unsubscribe from marketing email at any time via the link in any message. To access, correct or delete the personal information we hold about you, email support@novuburnofficial.com and we will respond as required by applicable law, including the California Consumer Privacy Act where it applies to you.

Contact

NovuBurn Nutrition, Inc., 19655 E 35th Dr, Ste 100, Aurora, CO 80011, USA · support@novuburnofficial.com. This policy may be updated; the latest version always lives on this page.